RLT is committed to ensuring that your privacy is protected. Should we ask you to provide certain
information by which you can be identified when using this website, then you can be assured that it will only
be used in accordance with this privacy statement.
RLT may change this policy from time to time by updating this page. You should check this page from
time to time to ensure that you are happy with any changes. This policy is effective from 1st April 2014.
What We Collect
We may collect the following information:
- contact information including name, phone number and email address,
- demographic information preferences and interests,
- and other relevant information.
What We Do With The Information We Gather
We require this information to understand your needs and provide you with a better service, and in particular
for the following reasons:
- Internal record keeping.
- We may use the information to improve our service to you.
- We may periodically send promotional emails about forthcoming events or other information
which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes.
We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and
secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree,
the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site.
Cookies allow web applications to respond to you as an individual. The web application can tailor its operations
to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page
traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find
useful and which you do not. A cookie in no way gives us access to your computer or any information about
you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can
usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full
advantage of the website.
GOOGLE ANALYTICS COOKIES
Additionally, Google Analytics uses only first-party cookies. This means that all cookies set by Google Analytics
for a domain send data only to the servers for that domain. This effectively makes Google Analytics cookies the personal property of your website domain, and the data cannot be altered or retrieved by any service on another domain.
There are four cookies used by Google Analytics:
__utma: This cookie is typically written to the browser upon the first visit to the website from that browser. If the cookie is deleted by the browser operator, and the browser subsequently visits the website, a new __utma cookie
is written with a different unique ID. This cookie is used to determine unique visitors to a website and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure
both the validity and accessibility of the cookie as an extra security measure.
Expiration: 2 years from set/update.
__utmb: This cookie is used to establish and continue a user session with a website. When a user views a page on a website, the Google Analytics code attempts to update this cookie. If it does not find the cookie, a new one is written and a new session is established. Each time a user visits a different page on a website, this cookie is updated to expire in 30 minutes, thus continuing a single session for as long as user activity continues within 30 minute intervals. This cookie expires when a user pauses on a page on your site for longer than 30 minutes.
Expiration: 30 minutes from set/update.
__utmc: This cookie is no longer used by the ga.js tracking code to determine session status, and it is not used
on this website. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether or
not to establish a new session for the user. For backwards compatibility purposes with sites still using the urchin.js tracking code, this cookie will continue to be written and will expire when the user exits the browser.
Expiration: not set.
__utmz: This cookie stores the type of referral used by the visitor to reach a website, whether via a direct method,
a referring link, a website search, or a campaign such as an ad or an email link. It is used to calculate search engine traffic, ad campaigns and page navigation within a website. The cookie is updated with each page view
to the website.
Expiration: 6 months from set/update.
LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. However, once you have used these links to leave
our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and
such sites are not governed by this privacy statement. You should exercise caution and look at the privacy
statement applicable to the website in question.
CONTROLLING YOUR PERSONAL INFORMATION
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, tell us that you do not want the information to be used by anybody for direct marketing purposes,
- if you have previously agreed to us using your personal information for direct marketing purposes, you
may change your mind at any time by emailing us at
We will not sell, distribute or lease your personal information to third parties unless we have your permission
or are required by law to do so. We may use your personal information to send you promotional information
about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998.
If you would like a copy of the information held on you please email us at
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.